Privacy policy

The protection of personal data is one of the most important concerns for this company.

In our day-to-day life, we strive to protect the privacy of the data that you provide us and to comply with current regulations on the protection of personal data.

The purpose of this policy is to show the way in which we will treat the personal data that you provide us.

The company Jornet Finques, SL, domiciled at Passeig del Mar, nº 25, (17220 Sant Feliu de Guíxols, Girona) with CIF: B16983231, contact telephone number: 972 32 54 96 and email dades@helenajornet.com .

• Existing contractual relationship. In the event that any type of contract is concluded with us or a binding legal relationship exists with the company, it will be necessary to process the personal data in order to comply with it, manage and/or provide the service and/or the object of the contract.
• Existing pre-contractual relationship. It may be necessary to process your personal data for the execution of pre-contractual measures to which you are a party.
• Administrative, accounting and fiscal management. In the event that you purchase our products and/or contract our services, it will be necessary to process your data to settle accounts, send invoices, etc.
• Respond to queries made. To manage inquiries raised by you through the web forms for more information.
• Sending communications. When the case arises and the provision of the contracted service requires it, we may send you information relating to the contracted or purchased service.
• Sending advertising. Where appropriate, and having given your consent, we will process your data to carry out commercial communications about goods and/or services related to the company.
• Computer control of the web page. The company will be able to carry out necessary surveillance and maintenance tasks regarding the use and control of the website to prevent any breach of data security, being able to access personal data of the interested parties.
• Compliance with a legal obligation. In certain cases, it will be necessary to process your data to comply with a legal obligation, such as complying with court orders, requests or orders from law enforcement agencies or other authorities or public and governmental administrations, even when they are outside their country of residence. Likewise, we may provide your personal data to attend to the requests they make to us for the prevention, detection or investigation of a crime or other violation of the legal system.
• For the legitimate interest of the company. It will be necessary to process your data to configure and administer your account, to provide you with technical assistance, verify your identity, or the information you provide us for the provision of the subscribed service, as well as to administer your data and provide to external suppliers for the correct operation of our business.

In certain cases, we will process personal data to improve our services, offer you personalized content in your case, and improve the experience in browsing and using the website, as well as send communications in relation to surveys or polls in which you wish to participate in or comply with our requirements for internal or external audits, if applicable. In the same way, the use of these will be necessary to protect our rights or respond to claims of any kind.

• When we obtain your consent. In certain cases, we may use your data for purposes other than those mentioned, as long as you give us your consent in an isolated, clear and unequivocal manner.
• For marketing and event purposes. On certain occasions, the company will use the personal data provided for the sending of marketing communications and events through various platforms. However, we will request consent explicitly when required by law. In the case of receiving this type of communications, we will comply with the duty to inform you about how to unsubscribe.

The personal data provided will be kept in accordance with the following criteria:

• The time necessary to fulfill the purposes for which they were initially collected.
• Once the data are no longer necessary for the treatment in question, they will remain properly blocked, to make them available to the competent Public Administrations, Judges and Courts or the Public Prosecutor during the period of prescription of the actions that could derive from the relationship maintained with the client and/or the retention periods provided for by law.

In relation to the retention periods of personal data, depending on the case, it is necessary to be in accordance with the established in the following regulations:

• The Civil Code, in case of contractual obligations.
• The Commercial Code, regarding accounting books and invoices.
• The General Tax Law, in relation to fiscal obligations.
• All the other laws that apply to each Autonomous Community according to the delegated or concurrent autonomous powers they have recognized at state level.

Automated decisions, profiles and applied logic:
The company makes automated decisions, based on applied logic or profiling.

The basis for the processing of personal data by the company is based on:

• The consent of the interested party.
• Fulfillment of a contract.

In the event that any contract is concluded with us or a binding legal relationship exists between the parties, it will be necessary to process the personal data in order to proceed with its fulfillment, manage and/or provide in a correct and appropriate manner the service and/or the object of the contract

Likewise, it may be necessary to process your personal data for the execution of pre-contractual measures in which you are a party.

• Legal obligation applicable to the data controller.

In certain cases, it will be necessary to process your data to comply with a legal obligation.

• Legitimate interest of the data controller.

In certain cases, it will be necessary to process your data to satisfy legitimate interests pursued by the data controller, provided that they prevail over the interests or fundamental rights and freedoms of the interested party that require the protection of personal data.

• To protect vital interests of the interested party or another natural person.
• For the fulfillment of a mission carried out in the public interest or in the exercise of public powers conferred on the data controller.

During the duration of the processing of your personal data, the company may transfer your data when required by law. In other cases, we will expressly ask for their consent.

The company does not carry out any International Data Transfer.

The interested parties who are the subject of any treatment carried out by the company may exercise any of these rights at any time and completely free of charge:

• Right to request access to your personal data.
• Right to request its rectification or deletion.
• Right to request the limitation of your treatment.
• Right to object to treatment.
• Right to data portability.
• Right to withdraw consent given.
• Right not to be subject to a decision based solely on automated processing, including profiling.
• Right to submit a claim to the Control Authority.

Anyone has the right to obtain confirmation as to whether the Entity is processing personal data that concerns them or not. The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data no longer are necessary for the purposes for which they were collected.

Those interested may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without this affecting the legality of the processing based on the consent prior to its withdrawal.

For this you can use the forms enabled by the company, or send a letter to the company's postal address or email, indicated above.

We inform you that these requests must always be accompanied by a photocopy of your ID or equivalent document in order to prove your identity.

If you feel your rights have been violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can submit a claim to the competent Data Protection Control Authority through its website: www.agpd.es.

In compliance with the provisions of article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe at email address of the entity, indicating in the subject "Do not send emails".

The interested party guarantees that the data provided is true, accurate, complete and up-to-date; undertake to inform you of any change regarding the data you have provided, through the channels enabled for that purpose and indicated in point one of this policy. You will be responsible for any damage or loss, both direct and indirect, that may occur as a result of the breach of this obligation.

In the event that the user provides data from third parties, he declares that he has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any responsibility derived from the lack of compliance with this obligation